Frequently Asked Questions
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Online ISL Course
Yes, since our online courses are all automated, you will have instant access to one of our courses immediately after you have purchased it (or subscribed to it).
Yes, when you have purchased or subscribed to one of our courses, you will be taken to the registration page, and from there, you will register with a username of your choice and your own e-mail address.
Yes, you can register at any time now, and then you can come back at a later date to enrol with the same username and password you have registered with this site.
Yes, if your course access has expired before you have the chance to finish it, you can purchase a course extension for an extra month at https://shop.irishdeaf.com/online-course-time-extension
No, the certificates are only for exams taken with the ISL tutor, so additional time may be required to prepare. Contact us for further details.
No, as there is immediate access to the course when payment is made. However, future payments can be cancelled by contacting us using the email address you have registered for the course. Please allow a few days.
1) Try clearing out your browser cache/history
2) If it doesn’t work, try another browser such as Chrome, Edge, Firefox or Brave
If the suggestions above don’t help, contact us and provide the details of your device, OS, and browser, and we can help you troubleshoot your issues.
No, when the course is purchased, access is given after registering. Hence, the payment is not refunded as access is provided.
Contacting us
Staff at IrishDeaf.com are deaf; hence, contact is best by text message, email or social media.
Replies are usually within a few hours; it may be the next day in some cases. However, we may be closed, and autoresponders will inform you.
Your orders at shop.irishdeaf.com
View our shop FAQ at: https://shop.irishdeaf.com/faq
