Irish Sign Language (ISL) information & Sign Language Interpreting Access (Dept. of Social Protection)

The Dept. of Social Protection (DSP) access for Irish Sign Language (ISL) users.

INFORMATION IN IRISH SIGN LANGUAGE (ISL)
Information in Irish Sign Language (ISL) about the DSP can be viewed at:
http://www.welfare.ie/en/Pages/Video-guide-to-the-website.aspx

SIGN LANGUAGE INTEPRETING ACCESS WITH DSP.
Sign Language Interpreting access can be provided for customers meeting with staff.
http://www.welfare.ie/en/Pages/Translation–Interpretive-and-Sign-Language%C2%A0Services.aspx

CUSTOMER CHARTER ACTION PLAN
http://www.welfare.ie/en/downloads/CustomerCharterActionPlan2013-2015.pdf
This policy covers 125 Social Welfare local and branch offices as well as 84 former FÁS and Community Welfare Services Offices. It also covers The General Register Office (GRO), The Social Welfare Appeals Office, The Pensions Board, The Office of the Pensions Ombudsman & The The Social Welfare Tribunal. A number of statutory agencies operate under the aegis of the Department including Citizen’s Information Board, MABS- Money Advice Budgeting Service & the National Advocacy Service.