HMRC Tax refund scam – PLEASE READ

It has come to our attention that e-mails are circulating purporting to come from HMRC (Her Majesties Revenue and Customs). These e-mails claim that the are from HMRC and that they are offering a tax refund.

The letters have the appearance of being genuine, claiming to come a Tax Credit Officer in Preston, England. It has a genuine 0845 (switchboard phone number) that will take the caller through to an HMRC call centre; however the e-mail address for the HMRC on the e-mail is false. The respondents are asked to complete a proforma attached to the e-mail (seeking personal, security and banking information)

I have checked with HMRC and they have confirmed that this is a variation of similar scam e-mails that they are aware of. They state that they would never communicate with the public in this way and that they would not ask for a proforma to be completed on-line.

Also on the e-mail was a hyperlink purportedly to an HMRC website. I would remind everyone including the public that these links should never be used, as you may allow a virus etc to attack your computer.

The public should be encouraged these matters to their local Police, Trading Standards and to forward any suspicious e-mails to ‘ABUSE@’ the originating ISP i.e.

Further information information on scams etc can be found on the Fraud unit pages on PoliceNet by using the following link



Stephen Crooks

Detective Constable, 16779

Fraud Unit

T/N: 028 90650222, Ext 68701

Fax: 028 90901760, Internal 68760